Angels are not starched!? How can this be!?

Angels are not starched. I have quite tight tension when I crochet which is why I don’t need to starch them. I put tissue paper in the skirts when I package the angels up. Please, when you take the angels out, the angels are not meant to keep the tissue paper stuffed up their skirts. ;) So please remove the tissue paper. :D

None of my items are starched except for my snowflakes. But currently I am not selling any of those. If you want me to sell some snowflakes, comment on a Bellissima Crochet facebook post.

Shipping and handling?

Items will be shipped in 5 - 10 days from date of ordering. Bulkier items will have a shipping cost.

Canceling an item?

Unfortunately, no. Because items are made to order, once I receive the order, I start processing it which means I start crocheting the order. Once it ships, you can return it with the processing fee(s) described below.

Free shipping?

Yes, you read that right. I hate paying for shipping, so I have tried to work that cost in for you. I hate hidden fees and blah, blah, blah, so I am trying to be as upfront and honest as I can be. The bulkier items, like turtles, octopi and pendants will have an additional shipping cost. I have shipped octopi and turtles within Canada, and just the shipping cost $20. What can I say, Canada Post. I cannot afford to pay that without you helping me.

Insurance on your package?

Absolutely. If you want. Choose it when you are checking out. But I have never used insurance on my envelopes. None have been lost. But that is not to say it can’t happen, particularly around Christmas time.

Special Orders?

Yes! If there is enough interest, I could set up a special order page. Unless it becomes too much work for me, ie. the customer determining the style of angel, the color of beads and what the angel is going to be holding. Oof. That could end up being a lot of work for me. So… it would have to be very worth my time. But if you look at the post on the Bellissima Crochet facebook page about the angel for my sister’s birthday, the only way I would sell an angel with a charm like that would be through special order. But I consider that angel, well, special.

Contact me?

For sure. There are 2 ways to contact me. Email me at bellissimacrochet@gmail.com or comment on one of my facebook posts on the Bellissima Crochet page. I try not to be on facebook much, because it can suck me in. Reels. Yeesh. And I waste too much time.

Returns?

Yes! You will need to pay to ship it back to me, envelope and postage. I will expect it to be shipped back in a similar envelope. If there is damage done to the product because it is not packaged properly when returned there will be a 15% damage fee. I will provide photo proof of damage.

There will be a processing fee of 15% to cover my handling and shipping fees when I shipped the angel to you. Once I have received it, I will issue you a refund.